# Technology services for modern business systems

Technology services covering IT support, cyber security, cloud platforms and core infrastructure across the business.

## Technology services across your business

From day-to-day support to long-term resilience, our IT services are designed to keep your business running without disruption.

### Managed IT Support

Ongoing IT support that keeps your systems stable, your users productive and your technology working as it should.

- Proactive monitoring and issue prevention
- Fast-response helpdesk support
- Device, user and software management
- Regular maintenance and system updates

### Cyber Security

Cyber security services focused on reducing risk, managing access and responding to security incidents.

- Endpoint protection and threat detection
- Firewall and network security
- Cyber Essentials and compliance support
- Security awareness and risk management

### AI Solutions

Focused AI Solutions designed to reduce manual work, capture important information and support everyday operations, applied only where they add real value.

- AI receptionist and call handling
- Call and voicemail transcription
- Task specific automation within existing systems
- Bespoke AI Solutions

### Cloud & Microsoft 365

Cloud and Microsoft 365 solutions that enable secure collaboration and flexible working across your business.

- Microsoft 365 setup and management
- Secure email, file sharing and collaboration
- Cloud migration and optimisation
- User access and security controls

### Backup & Disaster Recovery

Business-critical backup solutions that protect your data and keep your operations resilient.

- Automated data backups
- Rapid recovery options
- Protection against ransomware and data loss
- Business continuity planning support

### Network & Infrastructure

Network and infrastructure services covering connectivity, security controls and on site systems.

- Secure wired and wireless networks
- Firewall and infrastructure management
- Performance monitoring and optimisation
- Support for growing IT environments

### Service Packages

Simple IT service bundles that give you the right level of support, security and protection.

- Essential, Enhanced and Premium packages
- Predictable monthly costs
- Scalable as your business grows
- One provider for all IT services

## How We Support Your Business

A structured approach to reviewing, implementing and supporting business technology.

1. **Assessment**  
   We review your current IT setup, risks and requirements.
2. **Service Design**  
   We recommend the right services or package for your business.
3. **Implementation**  
   Structured rollout with minimal disruption to your team.
4. **Ongoing Management**  
   Proactive monitoring, support and continuous improvement.

## Why Choose Meraki Technologies

### Proactive Support

Issues are identified and resolved before they affect your business.

### Security-First Approach

Protection is built into every service we deliver.

### Clear Service Packages

Straightforward options with no unnecessary complexity.

### UK-Based Support

Experienced engineers available when you need them.

### Scalable Solutions

Services that grow with your business.

### Single Point of Contact

One trusted team across all IT services.

## Review your setup with one of our experts

No obligation, a simple review of how things are working today and where they could be improved.